"With internal medicine in particular, especially these days, it's about chronic medical problems and chronic care, where much of what we need to do is motivate the patient to provide self-care and self-management to improve their health over the long term…You can't do that if you're not connecting with the patient very well."
One physician is quoted: Dr. Feldman blames attending physicians for failing to be better role models in extending common courtesies to patients. "When I'm the attending physician I walk rounds with the whole team, introduce myself and put out my hand to shake the patient's hand, and then make the intern who is going to present the case sit down with the patient in a chair next to the bed. I'm showing them how I think it should be done. And you know they go, 'That's how Dr. Feldman does it, so I should be doing it that way.'"
To read the full BHR article “Doctors, First Heal Thine Manners” by Chuck Lauer, highlight and click on open hyperlink http://www.beckershospitalreview.com/leadership-management/doctors-first-heal-thine-manners.html